Warranty
Warranty information
RV Covers are not waterproof. Some water may penetrate the cover. In order to prevent mildewing of either the cover or your unit, the cover is designed to allow trapped moisture to evaporate and the cover to dry. During installation and removal, care must be taken not to snag the cover on sharp objects. Your RV should be clean and dry before installing the cover. Care should be taken when tightening the back and the front as the sides of the steps on the ladder or sharp edges could possibly puncture the cover. Damage caused by high winds will not be covered by this warranty. This warranty is not transferable and is for the original purchaser and does not cover normal wear and tear, weathering, or damage caused by improper use. Improper use includes using a cover that is too large, to small, or the wrong style for the RV. This warranty does not cover negligence. Negligence includes storing an RV with a cover for prolonged periods of time without periodic maintenance, as defined by tightening/adjusting straps on a monthly basis and removing any build up of debris from nearby trees or shrubs. The warranty is also voided if there is any modification of the cover. Premier will only be liable to a maximum value equal to the original purchase price of the cover. We are not liable for any damage to your RV or anything else.
We warrant, to the original purchaser, this cover to be free from defects in material and workmanship for a period of two years from the purchase date. Should this product be found to be defective due to material or workmanship within the specified warranty period, we will repair the cover if possible. If the cover cannot be repaired we will replace the cover once during the warranty period at the manufacturer's option. We do not warrant any rips due to sharp objects not being tapped and padded. We do not warrant any damage to misuse, acts of God, or improper installation. If you feel that you have a warranty problem, please email us at info@premierRVcovers.com. We will need your order number.
The buyer will pay all shipping costs associated with any warranty claims.
For warranty we will need:
1. A picture or video showing what the RV measurement is.
2. Picture of your RV without the cover on (all 4 sides).
3. With the cover on your RV, pictures of all 4 sides as soon as you install the cover.
4. Picture of the damage to the cover while still on the RV.